Systems thinking in the public sector: the failure of the reform regime.... and a manifesto for a better way
Auteur :
Seddon, John
Éditeur :
Triarchy Press
ISBN :
9780955008184
Date de publication :
11 avr. 2008
Dimensions :
24,4 x 17,0 cm
Langue :
Anglais
Pays d'origine :
Grande Bretagne
..".an extraordinary insight into why, at the end of each month, millions of us are left wondering where on earth all the money taken from us in tax has gone. The argument compellingly made by John Seddon is that the Government has designed failure into almost everything it does on our behalf." Philip Johnston, Daily Telegraph