Hidden tier of social services, the: frontline workers' provision of informal resources in the public, nonprofit, and private sectors
Auteur :
Lavee, Einat
Éditeur :
Cambridge University Press
ISBN :
9781009101370
Date de publication :
18 août 2022
Dimensions :
22,8 x 15,2 x 0,5 cm
Poids :
130 g
Format :
Trade paperback (US)
Langue :
Anglais
Pays d'origine :
Grande Bretagne
What do frontline social service providers do during client interactions when they lack adequate formal organizational resources to respond to clients' needs? To answer this question, this Element presents two large-scale qualitative studies of Israeli frontline providers of social services.