Design strategies in public services
Auteur :
Cucciniello, Maria / Nasi, Greta / Porumbescu, Gregory / Tarricone, Rosanna
Éditeur :
Cambridge University Press
ISBN :
9781009451727
Date de publication :
31 déc. 2025
Poids :
250 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This Element explores the impact of integrating service design principles into public management and administration. It highlights the need for ongoing engagement and the integration of user experiences and reveals a trend towards embracing co-design and digital technologies. This title is also available as Open Access on Cambridge Core.