Behavioural science for quality and continuous improvement: 25 lessons from psychology and behavioural economics
Auteur :
Sarkar, Debashis
Éditeur :
Taylor & Francis Ltd
ISBN :
9781032168395
Date de publication :
28 févr. 2022
Dimensions :
23,4 x 15,6 cm
Poids :
420 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This impactful volume demonstrates the application and power of psychology and behavioural economics in the pursuit of quality and continuous improvement. Sarkar shares 25 lessons, featuring examples based on real life, that show how their application can increase the effectiveness of outcomes.