Practical guide to it problem management
Auteur :
Dixon, Andrew
Éditeur :
Taylor & Francis Ltd
ISBN :
9781032217291
Date de publication :
12 mai 2022
Dimensions :
19,8 x 12,9 cm
Poids :
220 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Whilst IT problem management is well understood, doing it in practice is much harder. Aligned with such well known frameworks as ITIL, this book offers practical advice on how to tackle problems in complex environments. Each chapter explores a different aspect of problem solving and is illustrated with real-life case studies.