Selling in customer service: integrating and coordinating service and selling
Auteur :
Cai, Leon
Éditeur :
Taylor & Francis Ltd
ISBN :
9781032644011
Date de publication :
27 août 2024
Dimensions :
22,9 x 15,2 cm
Poids :
340 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated.