Customer service delivery in africa: consumer perceptions of quality in selected african countries
Auteur :
Hinson, Robert Ebo / Mensah, Esi Akyere / Odame, Doreen Anyamesem
Éditeur :
Taylor & Francis Ltd
ISBN :
9781032688459
Date de publication :
26 févr. 2024
Dimensions :
22,9 x 15,2 cm
Poids :
453 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book consists of seven chapters beginning with an overview detailing the importance of customer service matters to Africa’s development and ending with a discussion of the future directions for enhanced customer service delivery in Africa.