Effective client management in professional services: how to build successful client relationships
Auteur :
Berkovi, Jack
Éditeur :
Taylor & Francis Ltd
ISBN :
9781032836942
Date de publication :
24 juin 2024
Dimensions :
24,6 x 17,4 cm
Poids :
660 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Effective Client Management in Professional Services explains how firms become client-centric, providing a comprehensive, pragmatic guide to the Client relationship journey, from identifying potential Clients to their engagement, care, retention, development, loyalty and beyond. The handbook format has exercises and tools which can help to establis