Developing interactional competence at the workplace: learning english as a foreign language on the shop floor
Auteur :
Nguyen, Hanh thi / Malabarba, Taiane
Éditeur :
Taylor & Francis Ltd
ISBN :
9781032843544
Date de publication :
29 janv. 2026
Dimensions :
22,9 x 15,2 cm
Poids :
570 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
What is it about social interaction at the workplace that spurs interactional competence development? This book explores the answers to this question by analyzing the development of interactional competence by two Vietnamese hotel staff members, one novice and one experienced, as they interact with international guests in English in Vietnam.