Customer-centric design: based on qfd principles
Auteur :
Menichelli, David / Mazur, Glenn H.
Éditeur :
Taylor & Francis Ltd
ISBN :
9781032898407
Date de publication :
23 mars 2025
Dimensions :
23,4 x 15,6 cm
Poids :
500 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book presents a cutting-edge customer-centric design approach, equipping readers with specific tools to effectively analyze customer needs and develop top-tier designs while taking pricing and competition into account. The meticulously chosen, rigorously tested tools, are derived from Quality Function Deployment (QFD).