Sustainable customer experience design: co-creating experiences in events, tourism and hospitality
Auteur :
Smit, Bert / Melissen, Frans / Camargo-Borges, Celiane / Verheijen, Lauren
Éditeur :
Taylor & Francis Ltd
ISBN :
9781032964355
Date de publication :
30 juin 2026
Dimensions :
24,6 x 17,4 cm
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Fully revised and updated, the second edition of this popular text focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries.