Transport management successes and failures: communication case studies of the good, the bad and the ugly

Auteur :
Tavlin, Linda J.
Éditeur :
Taylor & Francis Ltd
ISBN :
9781032987071
Date de publication :
10 nov. 2025
Dimensions :
23,4 x 15,6 cm
Poids :
453 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Management gets the credit for successes and takes the blame for failures whether it was their fault, the fault of staff, or a system failure. In this book, the reader is presented with analysis and insights on a range of case studies that represent real-world success and failure within different sectors of the transport industry.