Social crm for dummies
Auteur :
Nelson, Marcus / Nelson, MarcusDiamond, Stephanie,Ferrara, Jon,Lacy, Kyle,
Éditeur :
John Wiley & Sons Inc
ISBN :
9781118242490
Date de publication :
4 janv. 2013
Dimensions :
21,0 x 15,0 x 2,5 cm
Poids :
528 g
Format :
book
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Discover great ways to engage your customers through the social web Social CRM is an evolving tool to help you engage your customers, interact with them, and develop deeper relationships. This handy guide teaches you how to make the most of it, whether your business is a small shop or a large corporation.