Emotional literacy in criminal justice: professional practice with offenders
Auteur :
Knight, C.
Éditeur :
Palgrave Macmillan
ISBN :
9781137273208
Date de publication :
12 févr. 2014
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Examining the emotional practices of workers within the criminal justice system, this book argues that emotions can have both positive and negative impacts on practice, but are largely ignored in policy and practice discourse. Illustrating the value of these 'soft skills', Knight calls for the building of emotional resources within organizations.