Crisis communication: managing stakeholder relationships

Auteur : Diers-Lawson, Audra
Éditeur : Taylor & Francis Ltd
ISBN : 9781138346246
Date de publication : 16 oct. 2019
Dimensions : 24,6 x 17,4 cm
Poids : 626 g
Langue : Anglais
Pays d'origine : Grande Bretagne

Crises come in many shapes and sizes, including media blunders, social media activism, extortion, product tampering, security issues, natural disasters, accidents, and negligence – just to name a few. For organizations, crises are pervasive, challenging, and catastrophic, as well as opportunities for organizations to thrive and emerge stronger.

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