Community planning handbook, the: how people can shape their cities, towns and villages in any part of the world
Auteur :
Wates, Nick
Éditeur :
Taylor & Francis Ltd
ISBN :
9781138412804
Date de publication :
28 juin 2017
Dimensions :
21,0 x 14,8 cm
Poids :
720 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work