Leadership basics for frontline managers: tips for raising your level of effectiveness and communication
Auteur :
Templeman, Bill
Éditeur :
Taylor & Francis Ltd
ISBN :
9781138438200
Date de publication :
2 oct. 2019
Dimensions :
23,4 x 15,6 cm
Poids :
440 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book is classified and organised into three major headings: personal effectiveness, leadership, and communication. It focuses on interpersonal management skills and explains what it takes to improve how frontline managers and supervisors communicate and relate to their employees and customers.