How organisations measure success: the use of performance indicators in government
Auteur :
Carter, Neil
Éditeur :
Taylor & Francis Ltd
ISBN :
9781138467316
Date de publication :
22 août 2017
Dimensions :
21,6 x 13,8 cm
Poids :
550 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
The authors examine the natural history of performance indicators across various government departments and public agencies, and some private businesses. Case studies include the NHS, DSS, the police and the courts, as well as a chain of supermarkets and a clearing bank.