Customer service games for training
Éditeur :
Taylor & Francis Ltd
ISBN :
9781138742741
Date de publication :
26 sept. 2017
Dimensions :
24,5 x 17,0 cm
Poids :
490 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This title was first published in 2011.After World War II, a systems approach to solving complex problems and managing complex systems came into vogue among engineers, scientists, and managers, fostered in part by the diffusion of digital computing power.