Public services under reconstruction, the: client experiences, professional practices, managerial control
Auteur :
Gastelaars, Marja
Éditeur :
Taylor & Francis Ltd
ISBN :
9781138864092
Date de publication :
4 mars 2015
Dimensions :
23,4 x 15,6 cm
Poids :
294 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book examines the services in and around the public domain, analysing a number of socio-cultural changes relevant to these services, including the rationalising efforts of the New Public Management and the introduction of IT.