Managing for quality and performance excellence
Auteur :
Evans, James R.
Éditeur :
Evans, James R.Lindsay, William M.,
ISBN :
9781285094595
Date de publication :
30 janv. 2013
Dimensions :
25,5 x 20,5 x 2,8 cm
Poids :
1350 g
Langue :
Anglais
Pays d'origine :
USA
Helps you prepare for quality management. This text focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria.