Managing ambiguity and change: the case of the nhs
Auteur :
Dopson, S.
Éditeur :
Palgrave Macmillan
ISBN :
9781349398607
Date de publication :
6 oct. 1997
Dimensions :
21,6 x 14,0 cm
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book uses the case of the National Health Service to examine the management of ambiguity and change. It is suggested that the process-sociological approach of Elias, and in particular his game models, enable us to better understand the complex interweaving of planned and unplanned processes which is involved in the management of change.