Facilities change management
Éditeur :
John Wiley and Sons Ltd
ISBN :
9781405153461
Date de publication :
4 nov. 2011
Dimensions :
24,4 x 17,3 x 1,0 cm
Poids :
345 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
* Presents a fresh light on facilities management by considering front-of-house aspects. * Treats workplace productivity and customer service as its central theme. * Brings together a number of relevant themes from the design of the workplace to customer service and stakeholder management.