Customer-centric project management
Auteur :
Harrin, Elizabeth / Peplow, Phil
Éditeur :
Taylor & Francis Ltd
ISBN :
9781409443124
Date de publication :
3 oct. 2012
Dimensions :
23,4 x 15,6 cm
Poids :
268 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Explains what customer-centricity means in terms of how you work and its importance for project performance. This title uses tools and processes to guide customer-centric thinking to help you see the results of engagement and demonstrates how things can improve, even on difficult projects.