Technical support essentials: advice to succeed in technical support
Auteur :
Sanchez, Andrew / Sleeth, Karen
Éditeur :
APress
ISBN :
9781430225478
Date de publication :
30 déc. 2009
Dimensions :
23,5 x 19,1 cm
Langue :
Anglais
Pays d'origine :
USA
Technical Support Essentials is a book about the many facets of technical support. The topics range from good work habits to the way technical support groups establish their own style of work.