Basics of performance measurement, the
Auteur :
Harbour, Jerry L.
Éditeur :
Taylor & Francis Inc
ISBN :
9781439802496
Date de publication :
16 juin 2009
Dimensions :
22,9 x 15,2 cm
Poids :
190 g
Langue :
Anglais
Pays d'origine :
USA
The Basics of Performance Measurement helped pioneer the science of performance measurement. This little yellow book provides a five-step method that shows how to design performance measurement families and how to build hierarchies tailored to different levels within an organization.