Lean six sigma secrets for the cio
Auteur :
Bentley, William / Davis, Peter T.
Éditeur :
Taylor & Francis Inc
ISBN :
9781439803790
Date de publication :
25 sept. 2009
Dimensions :
23,4 x 15,6 cm
Poids :
566 g
Langue :
Anglais
Pays d'origine :
USA
Presents the concepts, methodologies, and tools of Lean and Six Sigma for IT projects. This work explains how IT governance frameworks such as COBIT and ITIL serve as a departure point rather than a destination. It also describes how Lean and Six Sigma can be used together to move the mean and reduce variability around the mean.