Quality management: theory and application
Auteur :
Mauch, Peter D.
Éditeur :
Taylor & Francis Inc
ISBN :
9781439813805
Date de publication :
17 déc. 2009
Dimensions :
22,9 x 15,2 cm
Poids :
408 g
Langue :
Anglais
Pays d'origine :
USA
Quality is not an engineering discipline, but a business practice. This title demonstrates the necessity of quality as a sustained management activity. It covers staffing, motivation, control, planning, and organization. It offers quality management practices and discusses the impact of managing for quality throughout an organization.