Feedback toolkit: 16 tools for better communication in the workplace, second edition
Auteur :
Maurer, Rick
Éditeur :
Taylor & Francis Inc
ISBN :
9781439840931
Date de publication :
14 janv. 2011
Dimensions :
22,9 x 15,2 cm
Poids :
150 g
Langue :
Anglais
Pays d'origine :
USA
This book provides expert guidance on using feedback as a performance improvement tool. It includes many simple tools readers can use to improve feedback in their work unit. The book suggests that feedback works best when the giver and receiver realize that they are in a dance together.