Effective communication skills for doctors: a practical guide to clear communication within a hospital environment: study text
Auteur :
Parrott, Teresa / Crook, Graham
Éditeur :
BPP Learning Media
ISBN :
9781445379562
Date de publication :
1 sept. 2011
Dimensions :
23,4 x 15,6 cm
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Research has shown that poor communication can contribute to patient dissatisfaction, lack of compliance and increased medico-legal problems. Improved communication skills can impact positively on these areas. This book shows how to learn these skills and outlines why we need to communicate more effectively.