Change or die: the business process improvement manual
Auteur :
Attong, Maxine / Metz, Terrence
Éditeur :
Taylor & Francis Inc
ISBN :
9781466512511
Date de publication :
13 juil. 2012
Dimensions :
22,9 x 15,2 cm
Poids :
534 g
Langue :
Anglais
Pays d'origine :
USA
Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. This book provides readers with the tools to do so. Packed with workshop tools, agendas, and activities that detail the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of faci