User experience in libraries: applying ethnography and human-centred design
Éditeur :
Taylor & Francis Ltd
ISBN :
9781472484727
Date de publication :
23 mai 2016
Dimensions :
23,4 x 15,6 cm
Poids :
410 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
How much do you really know about the user experience of your library spaces and services? Do you observe and record your users' behaviour? Do you gather as much qualitative data as quantitative? Are you engaged in user research beyond traditional surveys?