Leadership basics for frontline managers: tips for raising your level of effectiveness and communication
Auteur :
Templeman, Bill
Éditeur :
Apple Academic Press Inc.
ISBN :
9781482219951
Date de publication :
5 mars 2014
Dimensions :
23,4 x 15,6 cm
Poids :
284 g
Langue :
Anglais
Pays d'origine :
Canada
This book is classified and organised into three major headings: personal effectiveness, leadership, and communication. It focuses on interpersonal management skills and explains what it takes to improve how frontline managers and supervisors communicate and relate to their employees and customers.