Experience-centric organization, the: how to win through customer experience
Auteur :
Clatworthy, Simon David
Éditeur :
O'Reilly Media
ISBN :
9781492045779
Date de publication :
29 juil. 2019
Dimensions :
25,4 x 20,3 cm
Langue :
Anglais
Pays d'origine :
USA
Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, enabling you to develop desirable offerings and standout service to attract loyal customers.