Risk and crisis communication: navigating the tensions between organizations and the public
Éditeur :
Bloomsbury Publishing Plc
ISBN :
9781498517911
Date de publication :
7 août 2017
Dimensions :
23,1 x 15,0 x 1,3 cm
Poids :
249 g
Langue :
Anglais
Pays d'origine :
USA
This book applies relational dialects to risk and crisis communication to show how organizations handle stress and tensions with stakeholders and the public. Its novel use of interpersonal theory, which describes how couples face tensions as they maintain their relationship, is exemplified through seven case studies that focus on a common tension.