Communication and teamwork: an introduction for support staff
Auteur :
Keeler, Hali R. / Shaw, Marie Keen
Éditeur :
Bloomsbury Publishing Plc
ISBN :
9781538107638
Date de publication :
7 sept. 2018
Dimensions :
24,7 x 17,7 x 1,3 cm
Poids :
449 g
Langue :
Anglais
Pays d'origine :
USA
Communication and Teamwork: An Introduction for Support Staff contains essential strategies about interpersonal relations, customer service, teamwork, and communication. Using this handbook as a guide, Library Support Staff will be able to apply principles of teamwork by adapting the ALA-LSSC standards of Communication and Teamwork.