Transforming health care: virginia mason medical center's pursuit of the perfect patient experience
Auteur :
Kenney, Charles
Éditeur :
Taylor & Francis Inc
ISBN :
9781563273759
Date de publication :
8 nov. 2010
Dimensions :
22,9 x 15,2 cm
Poids :
476 g
Langue :
Anglais
Pays d'origine :
USA
This Shingo Prize winner tells the story of a group of clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed.