Working with culture: the way the job gets done in public programs
Auteur :
Khademian, Anne
Éditeur :
SAGE Publications Inc
ISBN :
9781568026879
Date de publication :
1 mars 2002
Poids :
230 g
Langue :
Anglais
Pays d'origine :
USA
In their quest to improve government performance, managers must overcome a multitude of problems, from entrenched procedures and employee concerns to citizen complaints and political pressure for results. This title shows that cultural roots not only determine the way work is performed, but also dictate the ultimate success of reform efforts.