Step-by-step qfd: customer-driven product design, second edition
Auteur :
Terninko, John
Éditeur :
Taylor & Francis Ltd
ISBN :
9781574441109
Date de publication :
31 juil. 1997
Dimensions :
21,0 x 28,0 cm
Poids :
580 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
A practical guide to implementing Quality Function Development (QFD) at various organizations. It shows readers how the intensive study of consumer needs can be used to dramatically outperform the competition. It includes a case study of QFD in action, 34 helpful workshops and an analysis of the synergy between QFD, TRIZ, and Taguchi.