Kick down the door of complacency: seize the power of continuous improvement
Auteur :
Harwood, Charles C.
Éditeur :
Taylor & Francis Inc
ISBN :
9781574441680
Date de publication :
15 avr. 1998
Dimensions :
22,9 x 15,2 cm
Poids :
249 g
Langue :
Anglais
Pays d'origine :
USA
Many organizations have tried the cosmetics of quality and achieved disappointing results. Others have reached performance plateaus they can't seem to surmount. Using real people with real problems, this work shows us how to transcend all that and achieve long-term sustainable results.