Phoenix without the ashes: achieving organizational excellence through common sense management
Auteur :
English, Gary
Éditeur :
Taylor & Francis Inc
ISBN :
9781574442199
Date de publication :
29 mai 1998
Dimensions :
22,9 x 15,2 cm
Poids :
578 g
Langue :
Anglais
Pays d'origine :
USA
The quality management revolution has resulted in considerable trial and error as well as frustration. This book explores why many management trends don't translate into process improvement. It recommends establishing a condition of 'rationality' as a guide and measure for various organizational and quality improvement efforts.