Quality improvement: a systems perspective
Auteur :
Roth, William
Éditeur :
Taylor & Francis Inc
ISBN :
9781574442366
Date de publication :
18 déc. 1998
Dimensions :
22,9 x 15,2 cm
Poids :
574 g
Langue :
Anglais
Pays d'origine :
USA
Explains the roots of quality improvement, and outlines the systems theory on which successful models must be built. This book balances theory and modeling with the details of real-life implementation and success. It explains why most quality improvement efforts have not been successful - and how a systemic approach can make a difference.