Total quality management: text, cases, and readings, third edition
Auteur :
Ross, Joel E.
Éditeur :
Taylor & Francis Ltd
ISBN :
9781574442663
Date de publication :
25 juin 1999
Dimensions :
22,9 x 15,2 cm
Poids :
748 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
With a chapter on the Theory of Constraints, expanded treatment of Process Management, ten fresh cases, chapter examples of TQM at 12 Baldrige-winning organizations, and end-of-chapter recommendations for further reading, this resource is suitable for developing and applying TQM. It integrates academic principles with real-world practice.