Patient paradigm shifts, the: profiling the new healthcare consumer
Auteur :
Chan, Judy L.
Éditeur :
Business Expert Press
ISBN :
9781631574092
Date de publication :
30 sept. 2016
Dimensions :
22,8 x 15,2 x 1,3 cm
Poids :
340 g
Langue :
Anglais
Pays d'origine :
USA
The mindset of the new patient-turned-consumer has fundamentally shifted and there is no looking back. Anyone connected to healthcare needs to learn the profiles of the new consumer, better understand their behaviors, and comprehend their expectations as customers who have a choice.