Why customers leave (and how to win them back): (24 reasons people are leaving you for competitors, and how to win them back*)
Auteur :
Avrin, David
Éditeur :
Red Wheel/Weiser
ISBN :
9781632651518
Date de publication :
8 mars 2019
Dimensions :
21,6 x 13,3 cm
Format :
Cloth over boards
Langue :
Anglais
Pays d'origine :
USA
Lays out the reasons for the recent shift in customer mindset and expectation, illustrates the many ways that companies inadvertently drive customers and prospects to competitors, and offers creative strategies and tactics to attract and retain new prospects"--