Miscommunication in healthcare: solving a wicked problem
Auteur :
Watson, Bernadette M.
Éditeur :
Peter Lang Publishing Inc
ISBN :
9781636673783
Date de publication :
4 mai 2026
Dimensions :
22,9 x 15,2 cm
Poids :
341 g
Langue :
Anglais
Pays d'origine :
USA
This book investigates the miscommunication that occurs within diverse healthcare settings. It includes doctor-patient consultations, multi-disciplinary teams, and intercultural encounters; it also examines adverse patient events. The author applies a specific social psychological perspective to offer one explanation as to why communication fails.