Fundamentals of tqm
Auteur :
Afemei, Gabriel
Éditeur :
Arcler Press
ISBN :
9781774697696
Date de publication :
31 mars 2024
Dimensions :
25,4 x 20,3 cm
Poids :
272 g
Langue :
Anglais
Pays d'origine :
Canada
Total Quality Management (TQM) is a management approach that focuses on continuous improvement of processes and products to enhance customer satisfaction. This book provides an introduction to TQM and its principles, covering topics such as TQM implementation, quality control, team-building, and customer service.