Business relationship manager: careers in it service management
Auteur :
Brewster, Ernest
Éditeur :
BCS Learning & Development Limited
ISBN :
9781780172507
Date de publication :
30 juin 2014
Dimensions :
19,8 x 12,9 cm
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understanding of what it entails.