Change manager: careers in it service management
Auteur :
Torble, Tracey
Éditeur :
BCS Learning & Development Limited
ISBN :
9781780174648
Date de publication :
29 juil. 2019
Dimensions :
19,8 x 12,9 cm
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, required skills and career progression. It also covers relevant tools, standards and frameworks.