Blamestorming: why conversations go wrong and how to fix them
Auteur :
Kendall, Rob
Éditeur :
Red Wheel/Weiser
ISBN :
9781780286549
Date de publication :
23 sept. 2014
Dimensions :
17,8 x 12,6 cm
Langue :
Anglais
Pays d'origine :
USA
Communication can spiral when survival instincts hijack rational thought. Decades of coaching insights reveal practical techniques to defuse tension, halt escalating conflict, and foster respectful dialogue across personal and professional interactions. Recognize early warning signals and master challenging conversations.